Our 99 Satisfaction Guarantee
Our 99 Satisfaction Guarantee is another mark of our attention to detail and desire to offer amazing 5 star service. Returns and refunds are not normally offered when fine art is made to order, but as another measure of our desire to go the extra mile, we offer the 99 Satisfaction Guarantee on all artworks.
If you change your mind about the artwork you receive, no matter the reason, you’ll have 14 days to make sure the artwork you ordered fits your quality of life. Remember to keep your packaging, and do not damage it in any way when it first arrives.
If you decide the artwork is not for you, contact us within 14 days of delivery to let us know. We will then issue a Return Material Authorization (RMA) number, and arrange for the return of the artwork. Please make sure to carefully pack the undamaged artwork into the original shipping crate you received with your order. Provided the artwork is returned in our original packaging, and not damaged, we will process your full refund, including shipping costs, within 14 days.