FAQ

ORDERING AND PAYMENTS

Which Methods Of Payment Do You Accept?

We accept credit and debit cards, as well as other local European services. Please see our table below to view all of our accepted methods of payment.

CREDIT CARDS
visa mastercard american-express
DEBIT CARDS
visa mastercard

What Safeguards Are In Place To Secure My Transaction?

We take your privacy and security very seriously. We use SSL certification to secure our website, and your financial information. Our professional merchant account offers multiple layers of security, and your financial information is never stored on 99 Limited Editions’ servers. Our website is protected by WebTrust  

What Size Are The Artworks of 99 Limited Editions?

We offer up to three museum quality sizes:
- Medium Silver Edition
- Large Gold Edition
- and the Museum-Sized Platinum Edition
Each artwork size is listed both framed and unframed in the artwork description.

Can I Request A Custom Size at 99 Limited Editions? Or Will 99 Limited Editions Make Alternative Sizes Available At A Later Date

Custom sizes are not possible. Each exclusive, numbered limited edition goes through rigorous quality checks before being signed, numbered and certified for authenticity. The number of editions and sizes of our archival pigment print limited editions on museum-quality Hahnemuhle German Etching® Paper (310gsm) will never be reproduced or rereleased in order to protect our customer's investment.

Can I Order 99 Limited Edition Artwork For My Business?

Go to the "Corporate Services" page for more information and to contact one of our Art Advisors.

Do I Need To Frame My Limited Edition Artwork?

Our Limited Edition artwork comes with the option of being framed in handcrafted, luxury Diasec (Plexiglass) custom-made frames. 99 uses this Diasec framing technique because of the light penetration and refraction of clear acrylic compared to normal glass, the colors are made more vibrant and the artwork looks sharper than with standard glass in a picture frame. Diasec contains UV light inhibitors to help protect the image from UV light - featuring 95% UV filtering. The framed artwork comes in a specialised, protective packaging and arrives ready to hang.For more information about this Diasec luxury framing please go to: “99 THE CRAFTSMANSHIP MOVIE”to learn more.

How Can I Be Sure My Artwork Is A Genuine Limited Edition?

When we say 99 Limited Editions we mean it. We developed our own highly secure authentication system, to protect our fine art and your investment. Go to The 99 Limited Editions Concept to learn more.

Where Can I Get Advice On Choosing Art For My Home?

Our Art Advisors can give you expert advice on choosing the best artwork for your home, just give them a call.

SHIPPING AND DELIVERY

How Can I Track My Order?

Go to Track Order to get status updates on your delivery. You will need your order and tracking numbers. You can also contact our Art Advisors for assistance.

When Will My Order Be Ready?

Our artworks are made-to-order and this process takes 5 working days. Our delivery partner is FedEx and we have agreed on a cost effective and timely service. This means you will have your artwork within 8 – 10 working days from your order. For more info go to Delivery Information

Do I Have To Pay Any Import Duties Or Taxes?

We believe in totally transparent pricing, so the price you see in your shipping cart is the total cost. Your order page gives you a full price breakdown to show taxes, duties (if applicable), and shipping costs.

Can I Place An Order As A Gift?

If you wish to place an order as a gift, simply check the appropriate box to receive a gift recipent for that purchase. The recipient can still take advantage of the 99 Limited Editions’ 14-day money back guarantee.

Can I Ship To Another Address?

Yes, you can send to a shipping address that is different from your billing address.

Do You Ship Internationally?

We ship to most locations worldwide. Go to Delivery Information to see a full list of countries we can also deliver to. Before your order is complete, we also run a live check on your address to make sure it is within our delivery zones.

What If I Lose My Certificate Of Authenticity?

Each fine artwork from 99 Limited Editions comes with a certificate presented in an envelope with your artwork. If you have lost your certificate, then please contact our Art Advisors.